Please use this page as a resource during the COVID-19 pandemic. We will continue updating this page and sending communications to you and your managers with the latest developments.
Effective March 16, some of our FMO colleagues may be working from home. Our offices will remain open and we will have staff to process applications and complete necessary functions both remotely and on site. If you have questions we are available to answer your calls and questions. Please contact our main office number or your local manager. Click here to read more.
FAX & CONTACT INFORMATION
Orlando, Tampa, Boca Raton, & New Port Richey agents:
|The Villages & Ocala agents:|
|Phone: 855.423.2442 or 407.277.5800||The Villages Phone: 855.266.1037 or 352.260.0151|
|Fax directly: 1.855.299.0754||Ocala Phone: 888.738.9102 or 352.401.5611|
|Email: email@example.com||Fax directly: 1.877.725.9379|
Submitting Applications Directly to Carrier – Instructions UPDATED on 3/23
To submit applications directly to the carriers, please refer to these instructions.
*** Fax coversheets are required when submitting direct to carrier. Agents are responsible for proof of submission.****
All of our face-to-face agent trainings have either been canceled or postponed. Our carrier partners will be holding trainings online. Please look under resources for all of our upcoming webinars.
Please take the necessary precautions to go about your daily business as safe as possible. We will continue to update you and your managers with the latest developments.
Last Updated 4/13/2020
4/6/2020: WellCare Agent of Record Promise – Click here to learn more
3/25/2020: WellCare Virtual Enrollments Updated- Click here to learn more
3/23/2020: WellCare Notification: COVID-19 Update – Click here to learn more
3/17/2020: WellCare COVID-19 Response and Process Change – Click here to learn more
4/3/2020: Simply Healthcare: Recorded Signature Ready – RECORDED SOA & RECORDED Application SIGNATURE Instructions – Click here to learn more
3/23/2020: NEW _RECORDED SOA & RECORDED Application SIGNATURE – Click here to learn more
3/19/2020: Simply Healthcare_COVID-19 Communication – Click here to learn more